Regent Estate Agents - Privacy Policy

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Choose Regent Estate Agents - the family run business established 27 years with over 60 years combined experience.

Privacy Policy

Regent Estate Agents is committed to protecting your privacy. This Privacy Policy forms part of our Legal Information and sets out how Regent Estate Agents handles data which identifies you.

About Us

Regent Estate Agents is registered in England and Wales, No. 04771234. Registered Office 39 Southend Road, Grays Essex, RM17 5NH. We are registered under the Data Protection Act 1998 and any information you supply will be treated in accordance with that Act.


Information gathered and its use

We receive and store any information you enter on our website, or give us in any other way, or provided by you when giving us feedback.

We use your contact details to communicate with you. We may also use your information to send you offers and news about Regent Estate Agents products and services. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive such communication you can opt-out at regentestates@aol.com. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.


Enquiries

When you enquire on our website, you provide your name, address, email address and other contact details these are the details that we will use to respond to.


Cookies

On 26 May 2011, the rules about cookies on websites changed. This site uses cookies. Some of the cookies we use are essential for parts of the site to operate and have already been set. We also use Google Analytics, which uses cookies. You may delete and block all cookies from this site, but parts of the site will not work.

Cookies on this site and their purpose
Cookie Name Function
CMSSESSID* Cookies starting CMSSESSID are created by our Content Management System of choice, CMS Made Simple, to enable its functionality. These cookies are essential to the correct function of the website.
cookie_notice This is set when a visitor closes the cookie notice box to prevent it reappearing.
_ga This is the Google Analytics cookie, used by Google to anonymously track visitors to the website.

Site monitoring

When you use the site we anonymously record the details of the pages you look at. This data is not personally identifiable. We use this data to monitor site traffic and analyse paths customers take through our site which enables us to improve the service we provide. This information is only used by ourselves and is not passed to any other party.

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.


Place of processing

The personal information held by us is held on and processed by computers situated in the United Kingdom.


Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains your responsibility:

  • to protect against unauthorised access to your log in details;
  • to close your registration and favourites screen when you are not using it.

Disclosure for legal reasons

We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.


Links to third party sites

Our site contains links to other sites. Regent Estate Agents is not responsible for the privacy practices, or the content, of those websites.


Data Protection Information

You can obtain further information about data protection laws by visiting the GOV.UK website at www.gov.uk/data-protection/the-data-protection-act

Testimonials

“Regent Estates have managed my property for over 16 years now and have always been extremely professional, efficient, caring and a pleasure to deal with.”

Mrs Lynn Barbar

"I would like to go on record to say having 10 years experience working with your company I would recommend you to everyone I know.
So much so that my last buy to let purchase was in your area so that you could manage it for me."

Mr John Chapman

I have had my rental properties with Regents Estates for the past 20 years and am always extremely pleased with the way they handle my business.  I can totally rely on them for advice, they carry out the rental process in a timely manner from start to finish, and I have always been happy with the tenants they have found me. 
Their knowledge of the property business is second to none, and they remain friendly and helpful at all times.  I wouldn’t want my property with anyone else!!!!

Mrs Angela Savage

Regent Estates have fully managed my properties for a number of years now, I have always found them reliable, knowledgeable and professional. I would have no hesitation in recommending then. 

Mr Martin Kingsland

Regent Estates have managed the apartment my partner and I have owned for the last 10 years. During that time the staff have been totally professional and efficient in dealing with the property. Ria and her team are always proactive in their approach and any issues that do arise are dealt with competently and proficiently.
Any concerns we may have are quickly dealt with and nothing is too much trouble. We have come to know the long serving members of the team well and it feels like we are ringing friends not a faceless company. We can't recommend them highly enough.
 

Mr Tony Leach

I am pleased to recommend the services of Regent Estates. They have managed our properties for over 10 years and I have always found them to be very helpful and efficient. Property inspections are carried out regularly, rentals are transferred promptly, and rental statements are sent out on time. Vetting of prospective tenants has been good and we are kept informed of any issues regarding the properties and the tenants. I have no hesitation in recommending them to prospective landlords.

Mr Ray Smallcombe
Testimonials

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